FAQ

How do I start shopping online with Cartmoc?

For step-by-step shopping instructions, please follow the progression below:

When you have found a Product on the Website that you would like to buy, please click on the button labelled “add to cart”. This will add your Product to a virtual “shopping cart”.

To change what’s in your virtual shopping cart at any time, click on the button labelled “edit cart”.

To remove a Product from your virtual shopping cart, click on the button labelled “remove” by the product.

To add more Products to your virtual shopping cart, click on the link labelled “continue shopping”.

To pay for the Products in your virtual shopping cart at any time, click the button labelled ” check out”.

When you click the ” check out” button, you will be asked to provide various information necessary to process your order and deliver the Product(s) to you.

You can provide this information by filling in the fields requested on the screen.
All highlighted fields must be completed. We respect your right to privacy and will only use any information you provide to us in accordance with our Privacy Policy.

To shop with greater ease with us online, register one-time to save your details so that you will not have to re-enter your personal information again on your next session.

How is my order shipped?

Any orders placed on Monday to Sunday will be shipped the following week.

How do I know that my order has been successfully submitted?

You will receive an email acknowledgement containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment.

Is it safe to use my credit card on your website?

To ensure a safe payment procedure, our website uses Secure Trading for a reliable and secure internet payment gateway.

Can i pay using paypal without a paypal account?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.